Sun-DURA 7-Year Warranty

The craftsmanship of your product is guaranteed to be free of defects. The manufacturer warrants to the purchaser that they will correct any defects in material or workmanship by either repair or replacement within 24 months of the original purchase date. For the remaining warranty period, any defects in material or workmanship will be remedied by a new cover purchased at a guaranteed reduced rate.

Up to 24 Months: Free Repair (or Replacement)
25-36 Months: 50% off MSRP
37-48 Months: 30% off MSRP
49-60 Months: 20% off MSRP
61-84 Months: 10% off MSRP

The warranty does not cover normal wear, weather soiling, acts of nature, or stains from dirt or pollutants. The cover must be trailered according to specific manufacturer instructions. Note that some covers are designed for storage only. Failure to follow specific manufacturer trailering instructions will void the warranty. The cover must be properly utilized and maintained from the time of purchase.

• Do not allow water, snow or ice to pool on cover.
• Do not place a wet cover in storage.

This warranty does not cover damage to cover or craft in any form from use of this cover including but not limited to the following acts: misuse, abuse, neglect, improper protection, accidents or acts of God. Additional items not covered include damage as a result of animals such as rodents, birds, pets, insects, etc. Product is also not covered if any damage is incurred as a result of coming into contact with sharp objects that would result in punctures or tears.

To initiate a claim for a product still covered under the manufacturer's or Cover World's extended warranty, please carefully review our warranty policy and then complete the form located on our warranty claim page. After your claim is submitted, a customer support specialist will review your request and respond with instructions for returning the defective cover to us for repair or replacement, pending an inspection.

Based on damage, the manufacturer will repair or replace the product at their discretion. The manufacturer will cover the cost of shipping the repaired cover or replacement cover back to you.

Shipping

Ground shipping is free for all orders over $100 for the contiguous United States. We ship to Hawaii, Alaska and Puerto Rico for a fixed $78 fee. We currently do not ship to PO Boxes, AFO/APO nor any other US Territories.

Orders are generally processed within 24 hours and shipped within 1-5 days from the time payment is received. Orders placed on weekends or after 3pm Pacific will be processed on the next business day. Customers will receive an order confirmation email that includes a summary of their order, along with the shipping address for the order. If an error is found in the shipping address, please contact us at (888) 756-5673 as soon as possible and our customer care team will do their best to update your order with the correct shipping information or intercept the package and correct the destination if it has already shipped.